Leveraging Business Success with SurveyMonkey and Supaboard.ai

Leveraging Business Success with SurveyMonkey and Supaboard.ai

As the world is more data-oriented today than ever, it is more essential than ever for a company to know what the customers need, who of its employees actually care, or what people purchase. One of the world's largest surveying platforms in facilitating organizations to gather and analyze relevant information is SurveyMonkey. SurveyMonkey and Supaboard.aitogether will make it simple for businesses to export their survey data, applying AI-driven analytics to assist them in getting actionable recommendations that drive business growth.

Sriyanshu Mishra

Data Analyst

5 mins

Why SurveyMonkey is so Popular

SurveyMonkey has emerged as a reliable platform to create, distribute, and analyze surveys for businesses. It's flexible and easy to use, making it the ideal platform for businesses of all sizes. Some of its prominent features are:

  • Ease of Use: SurveyMonkey's drag-and-drop technology makes it easy for the users to create surveys, and no technical knowledge is required for this.

  • Versatility: This website supports multiple types of surveys, such as customer satisfaction (CSAT) and Net Promoter Score (NPS), employee engagement, market surveys, and many more.

  • Advanced Analytics: This helps a customer to track patterns or insights through text analysis, sentiment categorization, and cross-tabulation, which in turn causes an action.

  • Integration Capabilities: SurveyMonkey integrates with tools such as Salesforce, HubSpot, and Marketo, making workflow easier.

  • Security and Privacy: Enterprise-level security features protect against GDPR and CCPA compliance and encrypt sensitive data.

Supaboard.ai: Simplifying Data Export from SurveyMonkey

This is an advanced analytics solution that aims to make data management easier. With its integration with SurveyMonkey survey answers, therefore, businesses are thus now free to export SurveyMonkey data with ease. Using Supaboard, this is how it makes it easy:

  • Seamless Integration: Integrate your SurveyMonkey account into Supaboard's dashboard in an attempt to see your survey answers directly, sentiment information, and demographics.

  • Personalized Exports: Choose some of the datasets, such as response rates, open-text responses, or NPS scores. Export them to Excel or CSV file for further in-depth analysis later.

  • Auto Workflows: Perform regular exports in such a manner that your analysis is always up-to-date with the latest data and requires minimal human intervention.

From SurveyMonkey Data to Something Worthful with Supaboard's AI Analyst

From SurveyMonkey raw data, Supaboard's AI Analyst develops actionable insights from it. Below is the process that occurs to transform your survey data:

  • Data Cleaning & Organization: Supaboard's AI Analyst cleans raw survey data to edit and normalize all of it on measures.

  • Sentiment Analysis: Mark open-text comments as positive, neutral, or negative sentiment to measure customer or employee satisfaction.

  • Tren Discovery: Use machine learning to expose repeated patterns in survey responses or statistically significant trends between demographic groups.

  • Performance Monitoring: Investigate measures like response rates or NPS scores to gauge performance of campaigns or initiatives.

  • Personalized Advice: Receive recommendations, which are specific to how customer experiences can be enhanced or product/service/service workflow improved.

Real-Life Case Studies: Benefits of SurveyMonkey Data Analysis

  • Case Study 1: LoungeBuddy
    LoungeBuddy utilized SurveyMonkey to collect feedback from travelers on what they dislike and like regarding airport lounges. It conducted an analysis of the feedback received from the survey and realized that the majority of the travelers would want the lounges within a 10-minute walking distance from their gate.

  • Case Study 2: Charity: Water
    Charity: Water used SurveyMonkey to create donor feedback surveys. By making engagement metrics, response rates, and satisfaction scores their top priorities, they optimized their messaging strategy and saw a whopping boost in donor retention.

  • Case Study 3: TechValidate
    TechValidate used advanced reporting features with SurveyMonkey to collect feedback from business customers about the usability of the product. This segmented feedback allowed them to create more improved features for a product and enhance the sense of satisfaction with the product on the part of the user.

Conclusion

SurveyMonkey provides a strong platform to collect insightful feedback from customers, employees, and markets. Next-generation analytics needs to be enabled, however, to unlock the full potential of the platform. Businesses can easily export survey data and leverage insights driven by artificial intelligence in an attempt to improve performance with SurveyMonkey combined with Supaboard.ai.

The AI Analyst of Supaboard provides companies with sentiment analysis, trend detection, and tailored recommendations-all in the effort to make raw survey data into business strategy. From fine-tuning internal processes based on employee feedback to improving customer satisfaction scores, Supaboard brings to you the analytics you need.

Unlock your SurveyMonkey data for business success today! Sign up for Supaboard.ai today!