# Zendesk Support BI and Analytics — Connect to Supaboard

> Ask questions of your Zendesk Support data in plain English and see the SQL behind every answer.

HTML version: https://supaboard.ai/integrations/zendesk-support

Tickets, satisfaction scores and the queue behind them.

## What teams ask of Zendesk Support

- "Which product areas generate the most tickets, and did that track a release?"
- "What is first response time by tier, and which accounts sit worst?"
- "Which customers raised tickets in the month before they churned?"
- "How does ticket volume per account correlate with account size?"

## What it gets joined with

- Salesforce — support load against account value.
- PostgreSQL — the ticket against what the user was doing in the product.

## How the connection works

Zendesk Support is one of the 123 sources you can connect yourself, out of a catalogue of 700+. Setting up a first analysis takes about 5 minutes.

- Read-only: the query layer rejects DDL and DML before a statement reaches your source.
- Credentials encrypted at rest, scoped per workspace, never logged.
- On-premise deployment with no data egress on Enterprise: https://supaboard.ai/enterprise
- From $83 per user/month billed annually: https://supaboard.ai/pricing

## More

- [All connectors](https://supaboard.ai/integrations)
- [Compared with the major BI platforms](https://supaboard.ai/compare)
- [What an AI data analyst does](https://supaboard.ai/ai-data-analyst)

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